Protection Of Personal Information

On this page, you will find information and policies related to the protection of personal information as applied at Styledent:

Privacy Management Program.

Responsible For The Protection Of Personal Information (RPRP).

General Policy On The Protection And Disclosure Of Personal Information.

Policy On The Protection And Disclosure Of Personal Information Of Job Candidates.

Complaints Handling Process.

Privacy Management Program.

Elements Of Our Privacy Management Program

1. Styledent’s Commitment

First, we have appointed an individual responsible for overseeing the development, implementation, and maintenance of our privacy management program. Policies, processes, and procedures are in place and our employees are trained.

Our internal governance structure promotes a privacy-respecting culture. In addition to having designated an individual responsible for overseeing the development, implementation, and maintenance of our privacy management program; other individuals are involved in the management of personal information.

Our Privacy Officer

• ensures that program control measures are applied;
• coordinates control measures with other appropriate responsible persons;
• is responsible for the ongoing evaluation and review of our program controls;
• represents Styledent in the event of an investigation related to a complaint;
• promotes respect for privacy within our organization.

Our internal audit program allows us to monitor the compliance of our policies regarding the protection of personal information.

2. Program Control Measures

a) Inventory Of Personal Information

We review the personal information we hold and how it is managed. We know the personal information in our possession and we determine, according to a defined process, whether we really need it. The types of personal information collected and their storage conditions are documented. This way, we know the type of consent we need to obtain from the individuals concerned and how the information is protected.

b) Policies, Processes, and Procedures

We have developed and documented internal policies, processes, and procedures, accessible to employees, for:

(i) collection, use and disclosure of personal information, including consent and notice requirements: our employees understand their obligation to inform individuals of the reason for which they collect, use, and disclose personal information and obtain their consent;

(ii) access to personal information and its correction: our employees know that individuals have the right to have access to their personal information and to correct it and the deadlines to respect;

(iii) responsible use of information and information technology, including administrative, physical, and technological security controls and appropriate access control: we have implemented appropriate security measures. Our filing cabinets are locked and our electronic databases are protected by access controls and encryption. Role-based access control is used to limit access to information. Our employees therefore only have access to the personal information they need to carry out their tasks within Styledent;

(iv) the safe retention and destruction of personal information collected according to retention rules established according to good practices recommended in the industry;

(v) the possibility of filing a complaint regarding non-compliance with the principles: Styledent has an internal policy if an individual wishes to file a complaint regarding the personal information management practices of our organization.

c) Risk Assessment

For any new initiative related to the collection, use, and communication of new personal information, Styledent assesses the risks of security threats.

d) Training And Awareness

Our employees are trained and aware of privacy protection. Our employees take awareness courses adapted to their role every year. These courses are mandatory for all employees.

e) Response/Management Protocol In The Event Of A Breach Or Incident

In the event of an incident or breach of privacy, our procedure promotes a collaborative approach by involving the appropriate employees.

f) Management Of Service Providers

Our data processing service providers only have access to the personal information collected by Styledent that they need to carry out the contractually delegated tasks. The solutions in place make it possible to limit access and protect it.

Continuous Assessment And Review

Styledent monitors, evaluates, and reviews its privacy management framework to ensure that it remains relevant and effective.

1. Monitoring And Review Plan

This plan includes a schedule for reviewing all policies and other program controls.

2. Program Control Measures

Our continuous process allows:

• identify new threats and new risks;

• take into account the latest findings related to complaints or resulting from audits;

• identify new services requiring increased collection, use, or disclosure of personal information;

• to confirm the effectiveness of our awareness program and the degree of compliance with our policies and procedures.

Based on the results of the evaluation process, Styledent determines whether action should be taken to account or revise the program controls. Changes made are communicated to employees. Our Privacy Officer takes appropriate measures to:

a) continually update the inventory of personal information, ensure its currency, and identify and evaluate new cases of collection, use and communication;

b) review and revise policies as necessary, following audit assessments, in response to a breach or complaint, based on new direction or new practices;

c) address privacy impact assessments and security threat and risk assessments on new initiatives within the organization;

d) review and modify awareness courses annually;

e) review and adapt breach and incident response/management protocols and implement recommendations and lessons learned following incidents;

f) review and , if necessary, refine requirements with service providers.

Responsible For The Protection Of Personal Information (RPRP).

Lidia Croteau, Vice President Business Development
lidia@styledent.com
Tel: 514 433 3618

Policy On The Protection And Disclosure Of Personal Information For Users Of The Styledent.com Website (“Policy”).

Styledent takes to heart the availability, integrity, and confidentiality of the personal information of users of its website (“Users”). This policy will be revised from time to time to reflect changes to the way we treat our users' personal information. Its latest version dates from August 28, 2023.

For the purposes of this policy, the expression “personal information” applies to any information that identifies a natural person, directly, or indirectly.

This policy provides a summary of Styledent's policies regarding the collection, use, disclosure, retention, and destruction of our users' personal information, which constitutes the personal information lifecycle at Styledent.

The Availability, Integrity And Confidentiality Of Personal Information Are Fundamental At Styledent

Styledent establishes relationships with its users based on trust. We are committed to protecting the personal information of our users. Only authorized Styledent employees access your personal information. Our business processes and information technology systems are designed to prevent unauthorized or improper use, publication, modification or destruction of your personal information. When we ask you for personal information, we will explain the reasons for our request and ask for your consent.

Styledent collects personal information required to manage the ebooks it publishes, requests for general information submitted to it, and requests for mandates it receives; Styledent respects the principle of necessity. Styledent protects personal information collected throughout its life cycle and has a procedure for destroying personal information; we do not retain our users' personal information indefinitely.

What personal information do we collect from users?

Generally, for a user of our website, we collect the following personal information: telephone number, email address, IP address and location.

How do we collect your personal information?

We collect personal information directly from users when they communicate with us whether on paper or digitally.

Why do we collect and use your personal information?

Before collecting your personal information, we explain to you the reasons for this collection and we ask for your consent. If we need personal information for another reason, we will contact you to explain this and obtain your consent. The purposes for which we collect and use your personal information include:

  • Verify your identity and confirm the information you have provided to us to prevent and detect fraud;

  • Communicate with you by email or telephone;

  • Respond to your inquiries or concerns;

  • Comply with regulatory requirements;

  • Improve or personalize the user experience.

At any time, you can inform us that your personal information can no longer be taken into account for future communications.

Why do we share your personal information?

In relation to one or more of the reasons mentioned in the section “What are the reasons for which we collect, use and communicate your personal information?”, Styledent will share your personal information with another employee or organization when it is necessary and appropriate to do so and in the following situations:

Our employees

Only authorized Styledent employees who need to see your personal information in the performance of their duties will access it. We are therefore talking about employees in the sales sector and the communications sector.

Our service providers

Third parties providing services on behalf of Styledent such as services in connection with our websites: hosting, maintenance, and other services. These third parties may have access to our personal information as part of the services they provide to us. Our contracts with these service providers require them to maintain the confidentiality of this information.

Legal obligations

We may collect, use, or disclose your personal information without notifying you and without your consent when the law or a legitimate authority authorizes or requires us to do so. For example, we may disclose your personal information in the context of a legal proceeding, to comply with a disclosure obligation provided for by law or a court order.

We may also communicate your personal information to any party taking part in commercial agreements, for example, if there were a situation of sale, acquisition, transfer or merger of the company or others.

How is personal information secured?

We have adopted policies to protect your personal information from unauthorized access, disclosure, and destruction. We have implemented administrative, hardware and technological protection measures, among other things, with the use of security software, passwords and firewalls to block unauthorized access to computers. Our employees are trained on the confidential treatment of personal information.

However, no online transmission or storage of your personal information is completely secure; Internet developments related to security and the protection of personal information are beyond our control.

We take every means to protect your personal information, but we cannot guarantee 100% security of data transmitted electronically.

How is your personal information stored and destroyed?

Your personal information is stored physically at Styledent's offices, on our servers and/or in a cloud environment. When we no longer need your personal information for the purposes described in this policy, or for other reasons permitted by law, we will dispose of it securely.

What are your rights?

You have the right :

  • To view and modify your consent preferences specific to your personal information;

  • To observe our use of cookies, web beacons, and similar technologies;

  • To communicate your communications preferences with us;

  • To object to the use or disclosure of your personal information for specific reasons;

  • To consult your personal information and request modification if it is inaccurate. To do this, you must submit a written request to us providing details that will allow us to identify you, and the personal information to be corrected. Send your request to Sales at admin@styledent.com. This service will, as a general rule, be provided free of charge.

Consent

By communicating with Styledent, whether in connection with requests for general information submitted to it or requests for mandates it receives, you consent to the collection, use, and communication of your personal information for the purposes stated. In the section “Why do we collect and use your personal information?” and “Why do we share your personal information?”

As required by law, we will obtain your consent before using your personal information for any other purpose not covered by the initial consent.

You may withdraw your consent at any time subject to restrictions provided by law. Withdrawing your consent may impact our ability to communicate with you in the future.

Questions, Concerns, and Updates to Your Personal Information

Contact us to review your personal information or if you have any questions or concerns, including:

  • Consult your personal information, correct it, or update it;

  • Submit questions or raise concerns about this policy or any other matter related to the collection, use, protection, retention, or disclosure of your personal information by Styledent;

  • Withdraw your consent to Styledent's use or disclosure of your personal information.

Please direct any such requests to admin@styledent.com

Complaints Handling Process.

If you think you have been a victim of identity theft, report it to us immediately. We are committed to respecting your right to ensure the confidentiality, integrity, and availability of the personal information that we collect, use, store, and communicate in the course of our activities. To learn more about our privacy policy, see the policy on the protection and disclosure of personal information for users of our website, published on our website.

For any questions or complaints, write to us at admin@styledent.com